Home

Complaint / Grievance Redressal

Submit a service-related concern with accurate reference and contact details so it can be reviewed and responded to.

How Grievances Are Handled

ChequeBounceCounsel.org maintains a grievance channel for concerns related to the platform, payment records, service communication, data handling and administrative coordination. We normally acknowledge a complete grievance and aim to provide a reasoned response within a reasonable business period. Matters involving an independent advocate’s professional conduct, legal strategy or court representation may also need to be raised directly with that advocate or the competent authority.

Grievance email: support@chequebouncecounsel.org
Support: 0120-3134441
Hours: Monday to Saturday, 10:00 AM to 6:00 PM

Submit Your Grievance

Information to Include

  • Application reference, order ID or payment ID
  • Date of payment or communication
  • A clear description of the issue and requested resolution
  • Supporting screenshots or records, where relevant

Submitting false, abusive or unlawful content is prohibited. A grievance does not suspend applicable statutory deadlines, court dates, contractual obligations or independent advocate instructions.