Keep clear and readable copies of the cheque, bank return memo and transaction records. Exact requirements vary according to whether assistance is sought by the payee/complainant or the drawer/accused and according to the present stage of the matter.
Includes: digital intake, document checklist, administrative completeness review, case-reference generation, coordination communication and facilitation with an independent advocate when requested.
Not included: advocate consultation/notice/appearance/professional fee, court fee, process fee, courier, notarisation, stamp duty, travel, certified copies, investigation or any third-party expense. Any additional amount must be separately disclosed and accepted.
Payment does not guarantee that a legal notice will result in payment, that a complaint will be admitted, or that any defence, settlement or recovery will succeed. Statutory dates must be independently verified on the exact facts of the case.
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